Psychological and social services

Relais Expert-Conseil also manages an Employee Assistance Program (F)EAP that relies on an experienced team of clinical psychologists to meet the various demands of employees.All requests are treated confidentially. The motives for requesting a consultation can be diverse and complex and usually fall under one of the following categories: 

• Personal problems (self-esteem, sexuality, relationship issues, etc.)
• Family problems (divorce, bereavement, marital difficulties, concerns about children, etc.)
• Mental health problems (anxiety, depression, etc.)
• Work-related problems (stress, burnout, harassment, etc.) 

Once the case file is opened, the employee or family member (if such service is available according to their contract) is given assistance as part of the program (the number of hours allocated with a professional having been previously established by the employer) through various services according to their personal schedule and preferences:

• Meetings at the professional's office (by appointment);
• Telephone consultation;
• Secure tele-consultation via the Internet.

Once the intervention has been completed, the employee or family member will be asked to complete a confidential satisfaction survey concerning the services received. Relais Expert-Conseil has always taken into account every comment received in our continuous efforts to offer services of the highest quality possible.