Relais Expert-Conseil offers a comprehensive range of personalized work psychology services to increase organizational efficiency and optimize human resources management practices and results. We actively support our clients by providing strategic advice to help them reach their organizational development goals and improve their human resources practices.
Here is an overview of the advisory services offered by Relais Expert-Conseil's experienced team:
Our team is having a hard time, and you want to prevent the deteriorating climate from culminating in harassment complaints? You want to know what the current issues within your organization are and explore possible solutions?
The Relais Expert-Conseil team can conduct situational analyses, employee surveys, and evaluations and diagnoses of a workplace environment. This approach allows us to assess the situation, identify the underlying issues causing difficulties within the work teams, and provide recommendations to improve the working climate.
As the organizational climate is shaped by how employees perceive their work environment, the Relais Expert-Conseil's process allows employees to express themselves on various aspects of the organizational climate within their team.
These aspects include the work environment, leadership and management practices, communication, collaboration, and organizational values. After gathering this feedback, our consultants make recommendations and propose concrete and mobilizing solutions to improve the workplace environment.
For close to 25 years, Relais Expert-Conseil has earned a solid reputation as a strategic partner for handling contentious and sensitive issues. Our preventive interventions help restore a harmonious work climate and defuse organizational crises, conflicts, and complaints related to psychological harassment. Our expertise in management and prevention strategies allows our clients to maintain harmony and productivity in their work environment.
Relais Expert-Conseil's team is comprised of experienced facilitators and coaches dedicated to assisting parties in establishing effective conflict resolution processes. Our team aims to help the parties find mutually satisfactory solutions to resolve their disputes quickly and confidentially.
We offer customized processes tailored to the specific needs of each situation. We often intervene to prevent the situation from deteriorating and undermining the working climate. Our goal is to restore a harmonious and productive environment by facilitating open discussions that foster long-term working relationships.
Relais Expert-Conseil offers a comprehensive range of services aimed at preventing behaviour at risk of harassment and analyzing work conditions and areas of organizational weakness.
We perform sophisticated work climate diagnostics, identify organizational and human risk factors, and make strategic recommendations to address inadequacies and issues related to the workplace environment, including those caused by toxic individuals.
A strong and united team is essential for a healthy and enjoyable workplace. However, maintaining a positive team climate can be a significant challenge for managers, especially in an environment where the pressure to perform is often inherent. Work teams typically consist of individuals with very different personalities. Therefore, work teams are not immune to tensions, discomforts and rivalries that will put them to the test.
Relais Expert-Conseil offers team-building and workplace facilitation activities tailored to our clients' specific needs and objectives. The objective is to allow organizations to resolve conflicts within teams or between individuals, engage their staff and develop preventive strategies to maintain a positive working environment.
Would you like to hold a brainstorming or design thinking workshop with your team but don't know where to begin? Would you like assistance in facilitating the meetings of a new working committee? Or are you interested in having an external resource to help you run your management committee?
Relais Expert-Conseil's team of consultants can use their knowledge, know-how and interpersonal skills in facilitation techniques and collaborative approaches. They can support you during the development and facilitation stages of workshops or meetings with your team, with a focus on collective intelligence.
To remain competitive in an ever-changing environment, every organization must develop medium- and long-term strategies and action plans to achieve its objectives and follow strategic directions aligned with its vision, mission and values.
Relais Expert-Conseil uses a collaborative and participative approach to accompany your organization's management team through each stage of your strategic planning process, from the analysis of your company and its internal and external environment to the communication, implementation and monitoring of your action plans.
In addition to the crisis management offered as part of the Employee and Family Assistance Program (EFAP), Relais Expert-Conseil provides support for managers facing complex emergency situations, such as the suicide of a colleague, workplace accidents, incidents of workplace violence, layoffs or plant closures, etc. In such situations, support from an external resource with the appropriate crisis management expertise can be highly beneficial.
Relais Expert-Conseil will ensure that concerns and questions of the organization’s managers are addressed quickly and that their needs are clearly identified and understood to ensure they are kept informed and equipped to understand the crisis and its stages so that they can provide support at the various phases of crisis management.
Relais Expert-Conseil provides prompt assistance from professionals experienced in dealing with emergencies and risk situations. The support provided to managers and employees can take one of the following forms:
Relais Expert-Conseil’s integrated approach and extensive experience in assessing and intervening with difficult employees allow us to answer your questions and ensure high- quality service.
Relais Expert-Conseil’s team of multidisciplinary experts can help your organization solve the most complex problems, including those related to the psychological health of employees, such as addiction issues, problematic workplace behaviours, circumstances related to long-term disabilities, risk and persistence factors, etc.
Are your initiatives helping you manage resistance to change and optimize your employees’ buy-in? Is your strategy for communicating change effective?
Relais Expert-Conseil provides personalized support that takes into account your needs and the capacity of your staff to adapt to change based on a thorough assessment of your internal environment. As communication is often the key to bringing employees to embrace change, our team of consultants will guide you in developing an effective change management strategy.
Is your human resources strategy aligned with your business plan? In today's economy, human capital is increasingly becoming a source of competitive advantage. To capitalize on this, organizations must have a combination of human resource management practices that not only align with their business strategy but are also consistent with each other.
Relais Expert-Conseil will analyze your business context and guide you in adopting human resources management practices that, while based on best practices, are perfectly suited to your reality and your needs.
Our services include the development or revision of hiring strategies, onboarding programs, human resources development plans, performance management processes, etc.
For many small and medium-sized businesses, growth often requires formalizing human resource processes to promote equity – among other things –, ensuring compliance with the various laws in force and alignment with good human resources management practices.
To this end, Relais Expert-Conseil can assist you in conducting a human resources audit. Following their analysis, our consultants will prepare a comprehensive report with detailed recommendations.
As a second phase, our team can assist you in implementing this transformation through a wide range of tools and personalized services, ensuring that your processes and human resources policies are aligned with the laws and regulations in place and your business strategy.
Given the increasing complexity of human resources management and legal requirements, many companies are now considering outsourcing some of their human resources management activities.
More than just an external service provider, Relais Expert-Conseil has established itself as a trusted partner that offers relevant, personalized and flexible services tailored to your needs. Whether you want to temporarily assign the responsibility of your human resources department or outsource some activities that require specific expertise, Relais Expert-Conseil offers services tailored to your situation.